Auto-Update Knowledge Base

Chatbot that crawls docs and auto-updates responses. Maintains 98% accuracy on support queries.

How It Works

This intelligent chatbot system continuously monitors documentation sources, automatically crawling and indexing updates to ensure the knowledge base stays current without manual intervention.

Accuracy & Performance

Maintaining a 98% accuracy rate on support queries, this system provides reliable, up-to-date answers to customer questions, reducing support ticket volume and improving customer satisfaction.

Benefits

• Automatic documentation synchronization
• Real-time knowledge base updates
• Reduced manual content management
• Improved support response accuracy
• Lower support costs through automation

Technical Approach

The system uses web crawling, natural language processing, and vector embeddings to keep the chatbot's knowledge current and relevant, ensuring customers always get accurate information based on the latest documentation.